Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
Managed Services
Management Level
Senior Associate
Job Description & Summary
We are currently in search of ambitious and committed individuals with a keen eye for detail who take pride in delivering excellence, to join our passionate and dynamic Technology team as a Systems Engineer.
This Role entails providing 2nd Line support to our clients through a ticketing system and phone support both onsite and remotely. You will be troubleshooting hardware and software issues as well as helping our client’s deliver any IT project they might embark on.
Your Mission
- Leading operational support of IT Infrastructure and cloud technologies including Windows Servers, Linux Servers, Virtualisation platforms, Storage and Networks
- Collaborating with the Applications team to design the supporting environment for the solution
- Providing technical system analysis and solutions
- Designing, integrating and managing complex platform solutions
- Determining the infrastructure requirements by evaluating business strategies and requirements
- Supporting and improving current systems platforms, applications and services by recommending and implementing system enhancements that will improve the performance and reliability of the systems
- Monitoring and management of issues/ risks and escalating appropriately
- Preparation of documentation post project implementation
About You
The successful candidate will possess:
- A degree in ICT, Engineering or related field or a minimum of 4 years’ experience working in an enterprise IT environment
- Ability to work efficiently both independently with minimum supervision, and as part of a team
- Experience in Linux would be considered and asset
- Knowledge in Virtualization, Cloud, Storage and networking technologies and be capable of building enterprise architecture roadmaps
- Knowledge of multiple operating system Windows and Linux
- Awareness of Hybrid Integration Platforms
- Have a good command of the English language
- Possess a valid driving license
Beneficial to Have
- HPE Certifications mainly Storage and Servers.
- Microsoft Certifications mainly MCSE/MCSA and Azure
- VMware Certifications
- Linux Certifications mainly Redhat or Oracle linux
- Cisco Certifications mainly CCNA
- Experience using Aruba networking products
- Experience with database Management systems including Oracle and Microsoft SQL Server
At PwC we provide various benefits such as:
- Continuous personal and professional growth through our Learning and Development Program
- A dedicated Career Coach assigned to you to focus on helping you set your career path and reach your personal and professional goals
- A Wellbeing Program, which includes an Employment Assistance Program and Fitness initiative
- Annual performance appraisals
- A dynamic, diverse and young environment
- An open door policy
- Regular social and sports activities
Driving License is a requirement
The firm will provide all the necessary training to acquire certification of our vendors’ products and keep abreast with the latest technologies in the market.
If this aligns with your values and who you are as a professional, then we want to hear from you! Apply now and join us on our journey to build trust in society and solve important problems!
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Architectural Engineering, Cloud Virtualization, Communication, Continuous Deployment, Continuous Integration/Continuous Delivery (CI/CD), Creativity, Data Infrastructure, DevOps Practices, Embracing Change, Emotional Regulation, Empathy, Hardware Troubleshooting, Inclusion, Infrastructure Architecture, Infrastructure Management, Infrastructure Monitoring, Infrastructure Optimization, Infrastructure Services, Infrastructure Support, Intellectual Curiosity, IT Infrastructure {+ 18 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
Yes
Government Clearance Required?
Yes
Job Posting End Date